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Query For : help desk
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help desk
Client Service
Amazing Benifits of
help desk Software
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Assign Tickets to the Right Members of Your Team
Avoid Duplicate Replies
Resolve Tickets Faster With Internal Collaboration
Receive regular alerts and notifications
Operate From Any Part of the World
Average first response time
Ticket resolution time
Ticket backlog
User Friendly Features of
help desk
Can raise Issues
Remote access to the ticketing system
Advanced filters and tags for more search options
Time tracking to measure the resolution rate per agent
Our Helpdesk module helps you to transfer tickets to other employees
Employees receive notifications of when new tickets have been cancelled or when they have been delegated.
Ticket actions give you the ability to merge one or more work procedures.
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